BoxshibeSupport
Need help? Email support@boxshibe.com. Please include your User ID (in the game: Settings — tap the ID to copy it), your device model and a short description of the problem. We usually reply within two business days.
Frequently asked questions
How do I play TriPeaks solitaire?
Tap a face-up card that is one rank higher or lower than the open card at the bottom (suits don't matter, and King and Ace connect). Clear all three peaks to win the board. When you're stuck, tap the deck to draw a new card. Long chains of matches fill your streak bonus for extra coins.
Is my progress saved?
Yes. Progress is saved on your device and to the cloud automatically while you're online. If something looks missing after changing devices or reinstalling, email us your User ID and we'll help.
I bought something but didn't receive it.
Make sure you're online and restart the game — pending purchases are delivered on the next launch. If it's still missing, email us the order ID from your App Store or Google Play receipt along with your User ID.
How do I get a refund?
Purchases are processed by Apple or Google, so refunds are requested from them: Apple — Report a Problem or Google Play refunds.
How do I change my ad and privacy choices?
Where consent is required, open Settings ▸ About ▸ Consent in the game. You can also limit ad personalization in your device settings. See our Privacy Policy for details.
How do I delete my account?
In the game: Settings ▸ About ▸ Delete Account. Without the game, follow the steps on our Delete Account page.
Which languages does the game support?
English and Thai. The game starts in your device language, and you can switch it in Settings.
Contact
BOXSHIBE COMPANY LIMITED
HOUSE NO. 68/9 MOO 4 Subdistrict SAMET TAI District BANG KHLA Province CHACHOENGSAO 24110, Thailand
Email: support@boxshibe.com